Operational Excellence leaders for MNC BPO in Manila

Wednesday, October 26, 2011

Here is an opportunity shared by an associate of ours who works very closely with a large ITES player -servicing clients in Finance& Accounts-and Healthcare domains.

Opportunities exist for professionals with 10-15yrs experience in the industry. Six Sigma experts with proven track record in handling consulting assignments -both internal & external.

Given below is a gist of the roles :

Important Skills:

  • Black Belt certification
  • Exposure to BPO/ITO – preferably in the same domains/business lines of the client (heavy on finance and healthcare)
  • Should have worked on at least 2-3 Black Belt projects
  • Must have excellent presentation and communication skills
  • Experience in working in a global and virtual team/consulting assignment

The role would cover the following:

  • Identifying projects/opportunities
  • Mentor Green Belt projects for delivering business goals
  • Lead Six Sigma and Lean initiatives
  • Re-engineer / design solutions for existing processes with focus on elimination of redundant work, enabling automation, standardization, and sharing best practices
  • Change management
  • Exploring synergies between Consulting/Technology and Operations teams
  • Monitor systems and provide ongoing feedback for continuous improvements to leaders

RSVP [email protected] with a brief profile of yours. We can talk and take it ahead. We are looking at those keen to begin working -soon after Christmas 2011!!


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