Manager Policy & Compliance @ Hyderabad!!!

Saturday, July 31, 2010

Hi,

One of our client (a Multi-national Financial Services Company) is looking for a Executive Manager for Policy & Compliance to be based at Hyderabad. Below is the detailed specs that our client is looking in at a person:

Job Overview:

- Manage processes and procedures assigned to R10 Policy & Compliance employees and manage and develop the employees assigned to deliver high quality service and efficient processing to meet or exceed U.S. Leaders’ Service Level Agreements (SLAs).
- Ability to establish and maintain credibility and influence others to achieve maximum service levels
- Support the overall efforts of theR10 Finance COE and will promote teamwork and career development for the entire group.

Management Responsibility:

1. Resource management, Team leadership -developing and communicating team vision and providing clear objectives to achieve vision, managing team through internal process improvement change and external organization driven change and implementing service standards and managing to those standards.

2. Service Level Agreements (SLAs), Performance Management, Process Improvement, Recruiting, Training, Personnel Assessment & Evaluations, Compensation Management.

3. Staff Management –Manage (with the US Leaders, where requested, and R10 Asst. Managers and Team Leaders) with HR in the management of staff issues such as: career counseling, performance counseling, terminations, extended PTO and other leave management, as well as other employee matters as required.

4. Quality Management – Participate in, and provide insight to, practices and methods aimed at generating consistent high quality output.

5. Team Development – Take the lead at maintaining existing successful teaming environment, identifying and recognizing team efforts, and promoting activities that build rapport within the R10 Policy & Compliance group and the Finance COE.

Should you know of anyone, please reach Mr. Jyothish/ jyothish@optionsindia.com or reach on his mobile: +91 98490 32302

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